SERVICES

 

Access & Visitation Programs


Therapeutic Supervised Visitation

A service to assist children and their parent(s) toward the goal of permanency and family reunification by providing a safe, secure and healing environment where children can have contact with their parents. Three levels of supervision including therapeutic, supportive and step-out community visitation are offered.

Referrals are from Erie County Department of Social Services only. There is no fee.

Therapeutic Supervised Parent/Child Access Program

This service is for divorced, unmarried or separated families, who are typically referred by the Family or Supreme Court.  It provides children with a safe, secure and healing environment where they can have contact with their non-custodial parent. Typically, these are families with allegations and/or a history of mental illness, physical/emotional abuse, alcohol or chemical dependency, low parent skill or a risk of abduction, and where the court has determined that supervision is required.

A sliding fee scale is available.
 
Monitored Exchange

A neutral drop-off and pick-up service for divorced or separated parents that allows children to have safe transitions for scheduled access time. This is a service for families where safe child access to a parent is jeopardized because of existing orders of protection, domestic violence and/or high parental conflict.

A sliding fee scale is available.

Custody/Access Mediation

This is a mediation service for divorced, separated or unmarried parents experiencing conflict in access and custody matters. A professional mediator will assist parties in the development of a written, mutually agreed upon parenting plan that is in the best interest of their children.

A sliding fee scale is available.

Please call (716) 896-6390 for more information on any of these programs.

SERVICES