How We are Helping During COVID-19                                         

Our COVID-19 Helpline: 716-218-1419 

Catholic Charities continues to help people in need throughout Western New York, as it has for more than 96 years.

Reach out to us at 716-218-1419 if we can help you with: 

Mental Health & Substance Use Services and Counseling - Our Erie and Niagara County Monsignor Carr Institute Clinics provide mental health counseling to current and new clients, while incorporating teletherapy. Our substance abuse services in Erie County also are available. In addition, to reach our counselors in Allegany, Cattaraugus, Chautauqua, Genesee, Orleans and Wyoming counties, call the COVID-19 Helpline or their respective offices which can be found at  ccwny.org/counseling.   

Watch a story about the added mental health risk for teens during this time featuring our own staff: WKBW - The Buffalo Rebound, Managing the Pressure.

Basic Emergency Assistance 
Food Pantries
 - Nine sites in Allegany, Cattaraugus and Erie Counties. For everyone's mutual health and safety, no clients enter the food pantries. For locations, days and hours, go to  ccwny.org/food.  Currently our pantries are not able to accept any food/non-perishable/toiletry/cleaning supply donations from individuals.  

Basic Assistance Sites - There are locations in each county to assess basic emergency needs and either offer resources within Catholic Charities or a community resource, or provide help with financial, food, prescription or heat. Please call ahead to make an appointment if possible. Find locations at ccwny.org/emergency_assistance.

City of Buffalo residents: In response to the COVID-19 pandemic, Buffalo Water is restoring service to City of Buffalo residents who have had their water turned off. Visit https://getwaterwisebuffalo.org/en/ to fill out an application. If you need help navigating the application, we can help - call our COVID-19 Helpline (716-218-1419).

Immigration and Refugee Assistance: Clients are seen by appointment. To schedule an appointment, please call 716-842-0270 weekdays 8:45 a.m. to 4:45 p.m. 

WIC: Serving Erie, Niagara and Chautauqua Counties. A nutritionist will call you to conduct your appointment by phone.  Even if you have never been before, you may now be eligible for WIC. For questions, please call 218-1484.  

Multisystemic Therapy (MST): Serving Erie, Niagara, Allegany and Cattaraugus Counties. The program is taking referrals. If your child age 12-17 is displaying one or more chronic negative behaviors such as: refusing to complete school work, struggling to follow rules at home, getting into trouble with friends, using drugs or alcohol, acting aggressively, or leaving without permission, then our MST Program is ready and able to help. For Erie, call (716) 597-0756; for Niagara, call (716) 282-4991; and for Allegany/Cattaraugus, call (716) 372-0101. More information can be found at ccwny.org/MST.

Women's Healing and Empowerment Services: An experienced advocate will work with each unique woman to guide, coach, mentor and support her while providing resources, referrals, advocacy, information and education in a way that is personalized to each situation. We will remind each survivor of her strength and ability to keep herself, her children, pets and loved ones safe while offering Transitional Advocacy and Support during this difficult time of complex change. Pam can be reached weekdays, 9 a.m. to 5 p.m. at
(716) 368-0591. ccwny.org/womens_healing

Workforce and Education Services: LearnCCB Portal is our online distance learning portal for students looking to continue their education remotely. To enroll in online or DL programming, go to LearnCCBPortal at  ccwny.org/dll_resources.  

Appeal  2020:  Parishes are asked to mail donations to our office, 741 Delaware Ave., Buffalo, NY 14209, Attn.: Appeal Department. Also, our staff are working remotely and returning office calls daily. For online donations:  Donate Here . Please call Clara Moran, 716-713-4410, with questions or concerns. Thank you! 

Please watch this homepage and our social media channels (facebook.com/ccbuffalo ,  twitter.com/ccbuffalo  and  instagram.com/catholiccharities) for the latest updates. We appreciate your understanding and cooperation and look forward to supporting you during this challenging time. 

Protect. Strengthen. Empower.    

It's what we do.                                    

Catholic Charities of Buffalo, NY has been protecting, strengthening and empowering the people of Western New York since 1923. Today, we offer the most comprehensive services of any human service

organization serving all eight counties. Most importantly, we serve those in need and those who are most vulnerable - children, adults, older adults and families - without regard to religion, race or age. Our goal is optimum emotional, mental and physical health for all.

We're known for the expertise and compassion of our staff, a continued focus on positive outcomes and the ability to change as needs change. You can read about some of those great outcomes in Success Stories or view some of our stories here. You will meet individuals whose lives were positively changed following the resources and help they received through Catholic Charities.

We carry out our mission through the support of many - the business community and other community members, and specifically our Catholic parishes, clergy, schools and youth - who generously support the annual Appeal benefiting Catholic Charities and the Fund for the Faith.