Catholic Charities is updating the community here about service changes impacted by the ongoing COVID-19 pandemic.
We are here to help as always, and we are continuing to serve our neighbors in Western New York with the most essential services!
Here are some of the ways we are helping:
Mental Health & Substance Abuse Services and Counseling - Our Erie and Niagara County Monsignor Carr Institute Clinics continue to provide mental health counseling to current and new clients as always, while incorporating some teletherapy. Our substance abuse services in Erie County also are available. Our intake department staff are ready to help new clients access our services at 716-895-1033. In addition, our counselors in Allegany, Cattaraugus, Chautauqua, Genesee, Orleans and Wyoming counties are similarly available. Please call those respective offices; the numbers can be found at ccwny.org/counseling. Please reach out for help if needed.
Basic Emergency Assistance
Food Pantries - Our nine food pantries in Allegany, Cattaraugus and Erie Counties are open. At most pantries, the bags of food will be placed at the door for clients to pick up. At Town Square, drivers are asked to pull up and open their trunks for staff to place the bags in trunks. For everyone's mutual health and safety, no clients will enter the food pantry. We are here to help! For our food pantry locations, days and hours: ccwny.org/food. Please note the following changes: Effective 4/6 our Kenmore Food Pantry will only be open Mondays until further notice; this special information about Joyce Family pantry - Wellsville for April 6-10; and effective immediately, our pantries will not be able to accept any food/non-perishable/toiletry/cleaning supply donations from individuals.
Basic Assistance Sites - Our basic emergency assistance locations in the eight counties remain open, including at 525 Washington St., Buffalo. Clients may call ahead to make an appointment if possible. Find locations at cwny.org/emergency_assistance.
Please note: We are following guidelines from the CDC, state and local authorities. Catholic Charities falls under the guidelines for an essential business, according to Gov. Andrew Cuomo’s most recent Executive Order regarding 100% workforce reduction. At the same time, as many employees as possible are and will be working from home. We are committed to keeping our clients, volunteers and employees safe. We also continue to update and follow health and safety protocols with increased sanitizing measures at all sites.
Other updates and changes to our programs and services:
Please watch our website homepage and our social media channels (facebook.com/ccbuffalo , twitter.com/ccbuffalo and instagram.com/catholiccharities) for our latest updates. We appreciate your understanding and cooperation as we all navigate this together.